FAQ: Frequently Asked Questions

Q:    Is New Cassel a nursing home?

A:    New Cassel Retirement Center is a licensed community, providing assisted living services ala carte, as needed.  New Cassel is not licensed to provide the level of care that a nursing home provides, due to its license.


Q:    Do you have to be Catholic to reside at New Cassel?

A:    No.  All faith affiliations are welcome.  Catholic Mass is said daily at 11 am, while the Inter-Faith service is held each Wednesday afternoon at 4 pm.


Q:    Can you have a pet if you're a resident at New Cassel?

A:    The primary focus for New Cassel is to provide a safe, clean and positive environment for our residents.  Potential issues of missing pets, unclean environments and barking would create an atmosphere that was unneighborly and strained.  


Q:    Does it cost extra to have cable television?

A:    Cable television is provided free of charge to each resident.  The package is the basic tier of programs, including local programming.  In the event a resident would prefer to have premium channels, this fee is extra for that resident.  


Q:    Does it cost extra to attend events?

A:    Most outings are free to the resident.  However, if the outing includes a meal, the resident may have to purchase their own meal on the outing.  This will be explained in advance to reserving your spot on the bus.


Q:    What if my family comes to celebrate my birthday, and my apartment is too small?

A:      We recommend your reserve the private dining room, or another room that is available at the time of your celebration.  For residents, these rooms are available free of rent.  You can bring in your own food, or arrange in advance to have the dietary department assist you for a fee.